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More Online Bill Pay FAQ's

Managing Payment Account Options

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What kind of payment account can I use with OnLine Bill Pay?

You can use any draft account such as a checking account or an A+ Money Market Account.

Can I pay my bills from more than one payment account?

Yes. Alcoa Tenn Federal Credit Union allows you to pay your bills from any of your draft accounts (checking or money market). When you pay a bill or set up an automatic payment, you can select the account from which to withdraw the funds.

What is an account name?

An account name is a description that should help you identify the payment account. The account name reminds you which payment account you are looking at without having to remember the account number. For example, My Personal Checking or My Business Expenses.

The account name appears wherever the payment account is referenced when you are:

Paying bills
Reviewing your bill history
Changing or canceling your payments
Setting up automatic payments
Moving payments

How do I change my account information?

The only payment account information you can change on the Manage Account Options page is the account name. To change the account name, click the Update Name link and enter a new descriptive name for the account.

 

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Alcoa Tenn Federal Credit Union
124 N. Hall Road      P.O. Box 9001     Alcoa, TN 37701
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