At Alcoa Tenn Credit Union, the health and well-being of Members, our Staff and communities are our top priority. The Credit Union is taking all precautionary steps possible to ensure Member and Staff safety.

COVID-19: Message to Members

Mar 16, 2020

At Alcoa Tenn Credit Union, the health and well-being of Members, our Staff and communities are our top priority. The Credit Union is taking all precautionary steps possible to ensure Member and Staff safety. The Credit Union will continue to make decisions based on real-time information and under the guidance of our Mission to help Members and the communities in which we serve. 

What We Are Doing?

We will continue to monitor and follow all guidance from the Center for Disease Control (CDC) and take the necessary precautions to reduce the threat of spread of COVID-19 to our Staff and Members. We continue to remind our Staff and vendors to keep our branches clean and sanitized with increased frequency and rigor.

Our locations remain open to serve you with any financial need you may have.

What Can You Do?

We encourage you to protect yourself and others against the spread of COVID-19 by visiting our digital branch and using our digital services.

Through Digital Banking (Online Banking or Mobile Banking), you can:

  • Check account balances
  • Transfer between Credit Union accounts
  • Make payments to Credit Union loans and Credit Cards
  • Deposit checks with our Mobile App
  • Use Bill Pay through your checking account to make payments
  • Send money to anyone with a debit card no matter where they bank
  • Apply for a Home Loan, Personal Loan or Credit Card
  • Open a savings, certificate or checking account

To download our Mobile App, go to the Apple Store or Google Play and search for “Alcoa Tenn Federal Credit Union”.

You can also call us at 865-977-3118.

We know there is a lot of uncertainty surrounding the threat of COVID-19. At Alcoa Tenn Federal Credit Union, we are committed to helping Members. We will continue to monitor the evolving situation and keep the health and safety of Members and Staff as our top priorities.