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Access Line Telephone Banking

Dial In For Account Information

No matter where you are, you can access your account information 24/7 with a touchtone phone.

Alcoa Tenn Federal Credit Union provides Access Line, a telephone banking service accessible by dialing 977-7603 or toll-free 1-800-404-9545.

With Access Line Telephone Banking, you can:

  • Check account balance information
  • Make transfers between accounts
  • Review account history
  • Make loan payments
  • Request check withdrawal
  • Review investment information

To get started with Access Line:

  • The first time you call Access Line, you will need to enroll in the system
  • Press (*) at any time to set up your registration
  • Your User ID will be your member number
  • You will be asked to select a six-digit PIN

If you have questions about ATFCU’s enhanced Access Line service, please don’t hesitate to call us at (800)404-6008 or (865)977-3118.

Download the Access Line Users Guide