As a reminder, if ATFCU contacts you, we will not ask for personal information, such as account number, date of birth, social, account history, etc.... If you receive a call, do not give out information. Instead, contact an ATFCU location directly.
No matter where you are, you can access your account information 24/7 with a touchtone phone.
Alcoa Tenn Federal Credit Union provides Access Line, a telephone banking service accessible by dialing 977-7603 or toll-free 1-800-404-9545.
With Access Line Telephone Banking, you can:
To get started with Access Line:
If you have questions about ATFCU’s enhanced Access Line service, please don’t hesitate to call us at (800)404-6008 or (865)977-3118.
Download the Access Line Users Guide