Please be aware that ATFCU will never ask for personal information via unsolicited text message, email, or phone. If you receive an unsolicited message from someone claiming to be ATFCU and asking for full account numbers/passwords/other personal information, we suggest you do not respond. Hang up and contact ATFCU directly and speak with someone in member service. If you have given out your Visa credit card, Visa debit card, or other information, please contact ATFCU as soon as possible.
No matter where you are, you can access your account information 24/7 with a touchtone phone.
Alcoa Tenn Federal Credit Union provides Access Line, a telephone banking service accessible by dialing 977-7603 or toll-free 1-800-404-9545.
With Access Line Telephone Banking, you can:
To get started with Access Line:
If you have questions about ATFCU’s enhanced Access Line service, please don’t hesitate to call us at (800)404-6008 or (865)977-3118.
Download the Access Line Users Guide