Please be aware that ATFCU will never ask for personal information via unsolicited text message, email, or phone. If you receive an unsolicited message from someone claiming to be ATFCU and asking for full account numbers/passwords/other personal information, we suggest you do not respond. Hang up and contact ATFCU directly and speak with someone in member service. If you have given out your Visa credit card, Visa debit card, or other information, please contact ATFCU as soon as possible.
Contact Us
You can count on a real person to assist you with your financial needs - personal or business - when you call our Customer Service Center.
Call Us - to speak to a real person in Customer Service
1-800-404-6008 (Toll Free)
To report lost or stolen Visa Credit/Debit Cards
Call 1-866-820-5795 for Credit / HELOC Cards
Call 1-866-820-1082 for Debit Cards
24 Hour Visa Credit/Debit Card Information
Call 1-866-820-5795 for Credit / HELOC Cards
Call 1-866-820-1082 for Debit Cards
24 Hour Visa Debit Card PIN Set Up
Call 1-888-886-0083 for Credit / HELOC Cards
Call 1-866-985-2273 for Debit Cards
24 Hour Online Bill Pay Assistance
Call 1-888-918-7658.
24 Hour Access Line
Call 1-800-404-9545 or 1-865-977-7603.
Write to Us
Alcoa Tenn Federal Credit Union
P.O. Box 9001
Alcoa, TN 37701
FAQs
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Contact Us
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