Please be aware that ATFCU will never ask for personal information via unsolicited text message, email, or phone. If you receive an unsolicited message from someone claiming to be ATFCU and asking for full account numbers/passwords/other personal information, we suggest you do not respond. Hang up and contact ATFCU directly and speak with someone in member service. If you have given out your Visa credit card, Visa debit card, or other information, please contact ATFCU as soon as possible.
Message from the CEO
Exciting Digital Advancements Happening at Alcoa Tenn FCU…
It is with great anticipation that I announce the launch of a comprehensive system upgrade coming to you on April 1, 2024.
This upgrade is a complete digital transformation that will provide you with a new and improved member experience, including better and faster service. It will be a major milestone representing the next evolution of Alcoa Tenn and will take our credit union into the future.
As part of this upgrade, we are happy to bring you a new digital banking platform that is designed to deliver enhanced account security, added functionality, and a streamlined user experience.
Your entire Alcoa Tenn team is diligently working on this project to assure that the transition is as seamless as possible for you. While most of the work will happen behind the scenes, you will experience some changes and brief disruptions. We would like to thank you in advance for your patience as we work to bring you a more robust banking experience.
You will be receiving key information via mail and email about our system upgrade, including how accounts and services will be affected.
Please also see this quick reference guide for important information and updates regarding the upcoming system upgrades.
Thank you for your continued trust in and support of Alcoa Tenn Federal Credit Union.
David H. Gill
President/CEO
